Star Alliance Celebrates 10 Years of Success at Heathrow’s Queen’s Terminal

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Friday, June 21, 2024

Studying Time: 2 minutes

Star Alliance and its member airways are celebrating a milestone at Heathrow Airport as they mark a decade of operations at Terminal 2, often called the Queen’s Terminal. Over the previous ten years, Terminal 2 has been the hub for 23 Star Alliance member airways, offering a seamless expertise for passengers and supporting the graceful operation of flights. This partnership has been instrumental in facilitating easy transfers for over 15 million passengers yearly, representing virtually 20% of the overall seat capability out there on the airport.

In celebration of the event, Theo Panagiotoulias, Star Alliance Chief Govt Officer mentioned: “Heathrow stands as a vital hub for our member airlines. With our collective offerings at the shared terminal, we’re proud to facilitate seamless experiences for thousands of passengers daily. On behalf of our member airlines, I extend gratitude to Heathrow for its decade-long support, enabling superior traveller experiences every day and for years to come.”

In 2014, as a part of its “Move Under One Roof” strategic initiative, Star Alliance unified its member airways at a single location, creating a real alliance hub. This strategic transfer has significantly simplified airport operations and improved the passenger expertise by permitting seamless connections between Star Alliance member airways.

Ross Baker, Chief Buyer Officer, Heathrow mentioned: “Heathrow is delighted to celebrate a decade of delivering excellent service to passengers travelling through Terminal 2, previously voted ‘Best Terminal in the World’ at the World Sky Awards by Skytrax. In collaboration with our partner airlines, including Star Alliance and its member airlines, we have seen almost 73 million passengers travel through Terminal 2’s doors and enjoy the world-class retail and food and beverage options available. Reaching this landmark is an opportunity for us to enjoy looking back on a decade of achievements, while also looking ahead to the next ten years as we continue to create an extraordinary airport that is fit for the future.”

The distinguished Star Alliance branding above the airline check-in counters at Departures in T2 warmly welcomes clients. Alongside member airways, Star Alliance ensures a seamless airport expertise with varied services, together with:

  • Gold Observe Safety: Sooner safety entry by means of devoted lanes for Star Alliance Gold standing clients, no matter their journey cabin.
  • Baggage Monitoring: Passengers can monitor their luggage all through the journey, offering peace of thoughts. At London Heathrow, over 85,000 luggage on Star Alliance member airline flights are scanned day by day.
  • Star Connection Centre: Designed to expedite passengers with tight connections, providing fast-track entry by means of the airport. The Heathrow Star Connection Centre quickens over 1000 passengers and 750 luggage month-to-month, saving prices for member airways and enhancing vacationers’ experiences.
  • Complimentary Heathrow Categorical Improve: Star Alliance Gold standing clients take pleasure in unique free upgrades to the Enterprise First cabin on Heathrow Categorical between the airport and Paddington station. Beginning June 2024, this provide extends to 1 companion touring with the Gold standing buyer.

From Terminal 2, 23 Star Alliance airways —Aegean Airways, Air Canada, Air China, Air India, ANA, Asiana Airways, Austrian, Avianca, Brussels Airways, Croatia Airways, EGYPTAIR, Ethiopian Airways, EVA Air, LOT Polish Airways, Lufthansa, Scandinavian Airways, Shenzhen Airways, Singapore Airways, SWISS, TAP Air Portugal, THAI, Turkish Airways, and United—at the moment provide 124 flights a day to 44 locations in 23 nations.

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