An Emirates flight carries not simply passengers and crew, however a vivid mix of cultures, languages, and demographics. Being primarily based in Dubai—a nexus of 200 nationalities and numerous cultural aspects—and serving over 140 locations enriches this range. On Worldwide Cabin Crew Day, Emirates celebrated the distinctive range of its crew, a definite attribute of their id.
Language obstacles are nonexistent on Emirates flights, due to the cabin crew’s proficiency in over 70 languages. This linguistic versatility ensures that passengers are understood and really feel relaxed throughout their travels.
Attention-grabbing truth: roughly 1,000 Emirates crew members can talk in 4 or extra languages. This ability enhances their capability to serve world passengers and provides aptitude to inflight bulletins. Some crew members additionally know signal language, and the airline helps the educational of fundamental communication expertise.
Emirates values the variety of its crew, comprising over 140 nationalities, as a basic facet of its ethos, setting a benchmark for inclusivity inside the aviation sector. Consideration to range is clear even within the alternative of lipstick shades for the crew, catering to all pores and skin tones to foster confidence and luxury.
Crew members obtain route-specific coaching, enabling them to cater to different cultural preferences successfully. This consists of the whole lot from serving meals on bento trays with chopsticks to providing regionally impressed dishes, reminiscent of Kaiseki on Japanese flights, Arabic Mezze within the Gulf, or Moqueca on routes to Brazil.
Preparation for the Holy Month of Ramadan is a part of the crew’s coaching, making certain they’re delicate to the wants of fasting passengers. Emirates crew celebrated over 15 main festivals final yr, together with Eid, Oktoberfest, Christmas, Holi, Diwali, and Lunar New Yr, by serving conventional meals and treats in an genuine method.
Lately, over 29,000 Emirates cabin crew and airport providers workers have accomplished coaching on Autism and Hidden Disabilities, equipping them with the abilities to acknowledge indicators of autism, reply empathetically, and help passengers with hidden disabilities.
What crew say
Melissa Brathwaite from Barbados summed up her 9 years at Emirates: “I’ve always wanted to be a part of the Emirates crew community and wanted to represent Barbados as well. We’re such a small country and Emirates is the world’s largest international airline, so it really means the world to me to be able to come this far and represent my country and travel the world while doing it.”
Fabian Bluecher, from Germany stated: “I always wanted to work on an A380, and Emirates gave me the opportunity to fly to such a wide network on it. I also really enjoy going out with my colleagues especially when we fly to Frankfurt, my home turf. This way I can show them our culture, food and how we celebrate life.”
Russian cabin crew, Margarita Zhibika shares her inspiration to affix Emirates: “For me it’s the small things that really matter. I love this job because you can help so many people in so many different ways. Once on a long-haul flight, a new mother was exhausted, so we offered to take care of her baby while she rested. All we did was colour and play with him, but the mother woke up so happy and fresh. Those small things matter.”
Life at Emirates
Emirates’ cabin crew members take pleasure in a dynamic and worldwide way of life in Dubai, one of many world’s most secure cities. These crew members typically construct lifelong friendships and shut relationships with their colleagues, enhancing teamwork, unity, and a collective dedication to service.
Each new cabin crew member participates in a rigorous eight-week coaching program at Emirates’ cutting-edge facility in Dubai, the place they study the very best requirements of hospitality, security, and repair. This expertise additionally enriches them with useful life expertise by working with a various workforce and exploring new locations and cultures inside the Emirates community.
This yr, Emirates, the world’s largest worldwide airline, plans to rent over 5,000 cabin crew from greater than 460 cities worldwide. For these aspiring to be a part of Emirates’ workforce, the journey begins at one of many airline’s recruitment occasions.
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