Erez Druk is the Co-Founder & CEO of Freed AI.
Freed’s AI transcribes affected person go to discussions, figuring out key phrases to create organized notes, together with SOAP (Subjective, Goal, Evaluation, Plan) documentation. This protects time and permits the clinician to completely give attention to the affected person.
Are you able to share the story of how transferring to California to work at Fb ignited your ardour for startups and entrepreneurship?
Once I moved to the US to work for Fb, I lived with a Polish man on the firm’s company housing. He gave me a guide referred to as “The Lean Startup.” I learn it in a number of days and have been obsessive about startups since.
My ardour for startups is that they quite simple, however but, working a startup is the toughest factor I’ve ever accomplished, essentially the most intense faculty I’ve been to, and if it really works out, it’s essentially the most impactful factor I might be spending my time on.
Your first startup UrbanLeap was a authorities procurement platform, are you able to focus on what this was and what had been a few of your key highlights from this era in your life?
The US authorities spends 4 trillion {dollars} a 12 months by means of a course of referred to as public procurement. This course of exists to make sure that taxpayer {dollars} are spent correctly, but it surely additionally leads to a large waste of time and multi-million initiatives with no return on funding.
UrbanLeap helped 40+ native governments run procurement extra effectively and intelligently. We by no means managed to get it to scale and determined to close it down.
One key spotlight was to by no means construct a product for a consumer I don’t know very nicely and care deeply about.
Are you able to share the genesis story behind Freed AI?
Gabi and I met 7 years in the past, simply earlier than she began med faculty. We had a number of months to fall in love earlier than life turned form of horrible 🙂
I’ve watched Gabi and lots of of our associates chart at evening, over the weekend, on trip. I heard the sentence “I have notes to do” every single day within the final 7 years.
So after 7 years, it appeared like a good suggestion to try to Free clinicians (spouse included) from charting.
What are the principle challenges Freed AI faces in precisely transcribing and summarizing advanced medical dialogues?
Many. Clinician preferences, evolving medical phrases, consistency, precisely figuring out who mentioned what, AI hallucinations, by no means dropping necessary info, not together with redundant info, and extra.
All these challenges are solvable, and I want that we might resolve them in a single day.
What steps does Freed take to make sure that the medically related info extracted and summarized is correct and safe?
Beginning with accuracy, we generate greater than 1 million notes each month and gather qualitative and quantitative suggestions from all of them. This permits us to enhance and study shortly.
Each time we see an error we purpose to develop a system to each stop and determine the same error.
We additionally be sure that the clinician has to evaluate the word and place it into the chart themselves. Our aim is to create an awesome first draft for the clinician to make use of, however at all times preserve the clinician within the loop.
This can be a massive subject we might go a lot deeper into.
Persevering with with safety, we observe business finest practices, have specialists on the group, and have obtained third social gathering safety certifications (SOC2 and HIPAA) and audits.
Our software structure could be very easy, which makes it comparatively simple to maintain it tightly secured, so long as we make it a high precedence, which we do.
Given the delicate nature of medical documentation, how does Freed guarantee compliance with healthcare laws resembling HIPAA?
HIPAA is in essence an information dealing with normal. Our CTO is accountable to be sure that we totally observe the usual and we carried out a third social gathering audit to make sure that our software program is HIPAA compliant.
We additionally take further measures on high of HIPAA resembling not storing affected person recordings, routinely and completely deleting notes after 30 days, and extra,
Might you clarify how Freed AI’s transcription know-how differentiates from different voice-to-text providers accessible within the healthcare market?
Feed goals to be the very best AI scribe for the clinician, not the clinic. We obsess about listening to our clinicians and constructing a product that actually frees them.
Particularly, we construct Freed to be the only to make use of, most clinically correct, and inexpensive answer out there.
The market is unquestionably getting crowded and with good alternate options, however we now have good issues coming 🙂
Are you able to focus on any suggestions from clinicians who’ve used Freed AI, notably concerning its ease of integration with current EHR programs?
Inserting the word within the EHR is half of the charting drawback and one which we have to resolve as nicely.
Clinicians do inform us that our copy-pasting options are ok, however they’re asking for integrations as nicely, and it pains me to suppose that clinicians copy notes from Freed into their EHR 70,000 occasions every single day.
We’ve our first integration in beta and extra coming quickly. Please be a part of the ready record if you happen to’d prefer to strive.
How do you see Freed AI impacting the work-life steadiness of clinicians in the long run?
I’d like my spouse to be Free of wanting on the EHR, by no means do admin work, and go residence when her final affected person does.
How does Freed AI plan to broaden its providers or performance to satisfy the evolving wants of healthcare suppliers?
Think about the best medical assistant on this planet. One which understands the clinician, is aware of each affected person and handles each administrative process for the clinicians.
We wish Freed to be that assistant, and for each clinician to have one. Or two.
Thanks for the good interview, readers who want to study extra ought to go to Freed.
